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Getting Started

What is Smart Emails?
How do I install Smart Emails?
How do I choose a design preset?
How does the editor work?
Do I need coding knowledge?
Where do I find my emails in Shopify?
What changes go live instantly?
Complete Setup: From Preset to Multilingual Shopify Emails
How Do I Add, Move, and Delete Sections?

Customizing Your Design

Typography
Buttons
Logo
Backgrounds & Styles
Complete Guide to Email Sections
Shop Links
Design Save Slots

Exporting & Publishing

How do I export my emails to Shopify?
Understanding the Email Status Page

Languages & Translation

What are multi-language emails?
How do I add a language?
How does auto-translation work?
How do I edit translations manually?
Can I set different date formats per language?
Supported Languages
How Does Shopify Choose a Customer's Email Language?
Are Email Subject Lines Translated?
Troubleshooting Missing or Outdated Translations

Marketing Sections

What are Marketing Sections?
Message Banner
Discounts
Featured Product
Recommended Products
Gift Card
Reorder

How do I customize the footer?
Social Links
How do I add my legal notice to the footer?

FAQ & Troubleshooting

Why are my changes not showing in emails?
Email Looks Different From Preview
How do I send a test email?
How do I go back to Shopify's default emails?
Do I need to keep Smart Emails installed?
Can I use Smart Emails for newsletters or marketing emails?
How Does Auto-Save Work?
Undo and Redo

Billing & Subscription

Pricing & Plans
How do I cancel my subscription?

How do I contact support?

Privacy Policy
Terms of Service

Analytics & Tracking

Analytics, Open Tracking, and Click Tracking

Smart Emails
Legal
Terms of Service

Terms of Service

Terms and conditions for using Smart Emails.

Last updated Sep 9, 2026

Please read our full terms of service at saulstudio.app/terms.

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