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How do I cancel my subscription?

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Manfred

Manfred

Last updated on Aug 22, 2026

You can cancel your Smart Emails subscription at any time through Shopify.

  1. Go to your Shopify Admin → Settings → Billing
  2. Find Smart Emails in your active subscriptions
  3. Click Cancel subscription

What happens after cancelling?

  • Your exported email templates stay active in Shopify — they do not disappear
  • Live changes (colors, text, translations) stop working
  • Your design data is preserved — you can re-subscribe anytime to restore everything

|| Note: If you just want to pause, you do not need to cancel. Your emails keep working even if you do not open the editor.